Paper size is a real product decision
It is the one way a perfectly good design still disappoints the buyer, and it is settled by which country they are in rather than by anything they told you. Putting both sizes in every purchase answers it once.
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A printable is finished the moment it is downloaded, which makes delivery easy and makes the product itself the whole job. The thing most often got wrong is paper: a page laid out for Letter prints badly on A4, and a real share of your buyers use each.
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Publish the design as one product and put both paper sizes inside it, A4 and US Letter, so nobody buys the wrong one. Say on the page what the buyer receives, how many pages it runs to, and that it is a file to print rather than something you post. Bundle designs that get used together, because a planner set sells better than eleven separate pages. Delivery follows the payment automatically, so the purchase completes without you, and you keep the customer record for the next release.
Four steps, in order. Each one is a screen you can open on the first day, not a project.
A4 for the UK and Europe, US Letter for North America. Exporting both once is a few minutes of work that removes your most common support question permanently.
Not two listings. One purchase containing both sizes means the buyer cannot choose wrong and you never issue a refund for a paper mismatch.
How many pages, at what size, and that it is a download rather than a parcel. A buyer expecting an envelope is a complaint you can prevent with one sentence.
Sell the set as its own product beside the single sheets. People planning a year want the year, not twelve separate decisions.
Every kind of product has a detail that decides whether the software fits. These are the ones that decide it here.
It is the one way a perfectly good design still disappoints the buyer, and it is settled by which country they are in rather than by anything they told you. Putting both sizes in every purchase answers it once.
No stock, no packing, no delivery zones, no parcel that fails to arrive. The margin is whatever you price it at, and the same file sells the thousandth time as easily as the first.
Single sheets are priced too low to build a business on. A set of them at a set price is the same work sold as one product, and it is the product most buyers actually want.
Correct a typo or a margin and replace the file. The people holding a link get the corrected version, which makes an error a five minute job rather than a mailing list.
Printables are found on a feed, saved, and bought later. Put a real product behind the post so somebody returning a week after they saw it can buy without having to find you first.
In your market that usually means Your store, Instagram and In person.
Every channel above runs off the one catalog you set up once.
Buyers pay by card, Apple Pay, Google Pay or bank transfer in US dollars, and the download is released by the payment rather than by you. Automatic payouts to your bank.
Money from card sales lands in your bank account on a rolling two-day schedule. Nothing to claim, nothing to withdraw.
Delivery is a private link created for that purchase, with a download count and an expiry you set. Both paper sizes sit inside the one purchase, so there is nothing for the buyer to pick and nothing for you to reissue.
One subscription covers the store, the catalog, the order queue, the customer records and the counter. There is no separate charge for selling in chat, and no charge per kind of product.
Priced and paid in US dollars. Every plan opens with a free trial and no card.
You have the price and the plan now. Standing the shop up is about fifteen minutes of work.
Named plainly, and each one has a page of its own if you want the detail.
No. Put both in the one purchase. Two listings for one design doubles your catalogue, splits the reviews and creates the exact mistake you were trying to avoid.
Yes. The set is its own product at its own price, and the individual sheets sit beside it. A single order can carry both.
Nothing. The buyer pays, a private download link is created for that purchase, and the transaction is finished. There is no parcel and no delivery zone to configure.
Replace the file on the product. Everyone who already bought can fetch the corrected version from the link they already have.
Yes. Set a download count and an expiry on the product, and the link stops working once either is reached.
To your own payout account, in US dollars. Money from card sales lands in your bank account on a rolling two-day schedule. Nothing to claim, nothing to withdraw.
Every answer above was written by the people who build crate. If yours is not among them, the Help Center goes deeper, and a person reads what you send.
The same platform underneath, told in the language of the thing you make.
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