The job includes getting there
Travel is real cost and real diary time. Pricing it by zone at booking is the difference between a full day and a day that looks full and earns half.
Work at an address
Stop quoting the same job forty times a week.
Home services are sold on the phone because the price depends on the address. It does not have to: most of the variation is zone, size and access, and all three can be priced on the page.
14-day free trial. No card required.
Visit booked
Booked in
Booked in
Payment received$420
How do I sell home services online?
Publish your common jobs in Crate as bookable products with real prices: a standard clean, a call-out and first hour, an installation on a stated set of assumptions. Price travel by zone rather than per conversation, and state clearly what a price assumes and what makes it a survey instead. Take payment or a deposit when the slot is booked, and publish only the hours your team actually works so the calendar cannot promise a Sunday you do not do. Every booking lands as an order against a customer record, so a repeat visit to the same address arrives with its history instead of a phone call to work out what happened last time.
How to start taking bookings.
Getting started
Four steps, in order. Each one is a screen you can open on the first day, not a project.
-
Price the jobs you do most
The standard clean, the call-out, the fitting. The routine work is the majority of the diary and almost none of it needs a quote.
-
Price the travel by zone
Set shipping by area so distance is quoted at booking rather than discovered on the day and awkwardly raised at the door.
-
Say what the price assumes
Rooms, hours, access, parking. Naming the assumption is what makes a fixed price safe to publish and a survey easy to justify when it is genuinely needed.
-
Take a deposit and publish real hours
A deposit at booking makes the slot committed, and an accurate calendar stops the diary from selling a morning your team is already out on.
What is different about selling home services.
What is different here
Every kind of product has a detail that decides whether the software fits. These are the ones that decide it here.
Most jobs are standard, so quote only the ones that are not
Treating every enquiry as bespoke turns the routine majority into unpaid admin. Publish the standard work and reserve the survey for the genuine exception.
The diary is shared, so it has to be one diary
When two people can book the same van at the same hour, the failure lands at somebody's front door. One calendar behind every booking route is what prevents it.
Repeat work is the business
Cleaning, maintenance and servicing are recurring by nature. A customer record with the address and the history attached is what turns one visit into a standing arrangement.
Your buyers are already in a thread.
Where you sell
Home services are found locally and booked in a message. A bookable, priced job behind the post means somebody who needs it on Thursday can take Thursday instead of waiting on your reply.
In your market that usually means Your store, Instagram and In person.
Every channel above runs off the one catalog you set up once.
Card, Apple Pay, Google Pay and bank transfer.
Getting paid
Take card, Apple Pay, Google Pay and bank transfer at booking, as a deposit or in full, in US dollars. Cards, transfers and cash on the day all leave the same record, so the week reconciles whichever the customer chose. Automatic payouts to your bank.
Money from card sales lands in your bank account on a rolling two-day schedule. Nothing to claim, nothing to withdraw.
- Card
- Apple Pay
- Google Pay
- Bank transfer
How the appointment is kept.
Delivery
The visit is the delivery. Publish the hours you work, blackout the days you do not, and let confirmation and reminder go out without you. Reschedules leave a record, so a missed appointment is a lookup rather than an argument.
- Publish the hours you actually work, and blackout the days you do not. The calendar stops offering what you cannot honour.
- Take payment or a deposit at the point of booking, so a no-show costs the buyer something rather than costing you the slot.
- The buyer gets the confirmation and the reminder without you sending either.
- Reschedules and cancellations leave a record, so a disputed appointment is a lookup rather than a memory.
What it costs.
One subscription covers the store, the catalog, the order queue, the customer records and the counter. There is no separate charge for selling in chat, and no charge per kind of product.
Priced and paid in US dollars. Every plan opens with a free trial and no card.
You have the price and the plan now. Standing the shop up is about fifteen minutes of work.
What you would actually use.
The product
Named plainly, and each one has a page of its own if you want the detail.
Selling home services, answered.
What if a job cannot be priced without seeing it?
Sell the survey as its own small product with its own price. That turns an unpaid visit into a booked one, and the routine jobs stay published at fixed prices.
How do I charge for distance?
Set shipping by zone, so travel is priced at booking. It is the same mechanism a shop uses for delivery, applied to your van.
Can a team of several people share the diary?
Yes. Availability is published per person, and a booked slot is unavailable everywhere at once, so two customers cannot take the same hour.
Can I take payment on the day instead?
Yes. A deposit at booking with the balance on completion is the usual arrangement, and both halves land on the same order.
Can I sell a recurring visit?
Yes. A fortnightly clean is a recurring product that bills on its schedule, with the address and the history on the customer record.
Can I sell parts as well as labour?
Yes. Materials are products with stock and prices, and they sit on the same order as the visit that fitted them.
Still have a question?
Every answer above was written by the people who build crate. If yours is not among them, the Help Center goes deeper, and a person reads what you send.
Selling something else?
Nearby
The same platform underneath, told in the language of the thing you make.