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Quote a piece by its size, timber and finish, take part of the money before anything is cut, and keep the balance, the delivery date and the assembly on the order rather than in a folder of messages.
14-day free trial. No card required.
Oak dining tablePublish each piece in Crate with the choices that change what you build and what it costs: the dimensions, the timber, the finish, the fabric. A customer configures it and sees a real figure rather than a form asking them to enquire. Take part of the total at that moment, because money up front is what turns a drawing into a job, and record the remainder as owing against the same order. Give the piece an honest build time so the store offers delivery dates you can hold rather than dates you hope for. Then put the delivery slot, the address and any assembly on the order itself, because a piece this size is scheduled with the customer rather than handed to a courier.
Four steps, in order. Each one is a screen you can open on the first day, not a project.
Add the dimensions, timber, finish and fabric as options on one product, each with its own effect on the price. The customer builds the piece they want and sees the figure it comes to, which is a great deal more useful to both of you than an enquiry form.
Ask for a share of the total when the order is placed. It covers the materials, it separates the browsing from the buying, and the balance is recorded against the same order rather than carried in your head until delivery day.
Put the weeks a piece really takes on the piece itself, and give the delivery option an honest transit window on top of it. A customer who was told a date they can rely on does not call to ask for it, which is the cheapest customer service there is.
Put the slot, the address and any assembly on the order. Everyone working the job reads the same date, and the balance still owing is on the same screen as the address it is collected at.
Every kind of product has a detail that decides whether the software fits. These are the ones that decide it here.
A table in two sizes and three finishes is six prices, and holding that as options on one product rather than six near duplicate listings is what keeps the catalogue readable and the price honest. A customer who can configure the piece and see the total does not need to be quoted, and you do not need to write the quote.
Nothing gets cut on a maybe. Taking part of the total when the order is placed and recording the rest as owing on the same order means the workshop knows what is real, and the balance is collected at the door without a second invoice being invented for it.
A wardrobe does not go in a parcel. Delivery is a slot two people and a van can actually keep, agreed with the customer and written on the order, and assembly is either included or it is not, stated before the day rather than negotiated on the doorstep.
Most furniture enquiries begin with a photograph of something similar and a question about size. Keep that conversation and send the configurable product into it, so the customer picks the size, the timber and the finish and pays without leaving the thread they started in.
In your market that usually means Your store, Instagram and In person.
Every channel above runs off the one catalog you set up once.
The deposit and the balance are both taken by card, Apple Pay, Google Pay or bank transfer and both are recorded against one order rather than as two unrelated payments. Automatic payouts to your bank. A customer who has paid part of the total is a customer, and the order shows precisely what is still owed and when it is due.
Money from card sales lands in your bank account on a rolling two-day schedule. Nothing to claim, nothing to withdraw.
Delivery is a booked slot with an address and, where you offer it, an assembly window, all held on the order. shipping for a piece this size is a job rather than a label, so the order is the schedule the people doing the lifting actually read.
One subscription covers the store, the catalog, the order queue, the customer records and the counter. There is no separate charge for selling in chat, and no charge per kind of product.
Priced and paid in US dollars. Every plan opens with a free trial and no card.
You have the price and the plan now. Standing the shop up is about fifteen minutes of work.
Named plainly, and each one has a page of its own if you want the detail.
Yes. Size, timber, finish and fabric are options on the product, each with its own effect on the total, so the customer configures the piece and sees what it costs before they contact you.
Yes. A share of the total is taken when the order is placed and the remainder is recorded as owing on the same order, so there is one record of the job and one balance to collect.
State the real build time on the piece and give the delivery option an honest transit window, rather than quoting a date in a message neither of you will be able to find later. It is a smaller set of promises and a far better kept one.
Yes. Delivery is a slot on the order with the address attached, which is what a two person delivery actually needs and what a parcel label cannot express.
Yes. Assembly can be an option on the product or its own line on the order, and either way it is agreed before the day rather than at the door.
Yes. Orders stay on the customer record, so matching a new piece to something you built for them years ago is a lookup rather than a memory.
Every answer above was written by the people who build crate. If yours is not among them, the Help Center goes deeper, and a person reads what you send.
The same platform underneath, told in the language of the thing you make.
Free for 14 days, no card required. Publish one configurable piece and see what a real price does to your enquiries.
