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Let customers book your services, take payment up front by card, Apple Pay, Google Pay or bank transfer, and keep every client on file so you always know who is booked and what they have paid for.
14-day free trial. No card required.
Crate is used by Services businesses to sell from one catalogue across their own online store, Instagram, WhatsApp and the counter. A Services business on Crate lists each product once, with its variants, its photos, its stock and its price in the merchant's own currency, USD or NGN, and every channel then sells that same record. Orders from all of those channels arrive in one Crate queue and stock is drawn down once, so a sale in a chat cannot oversell what is on the shelf. Crate takes the payment methods of the merchant's own market, USSD and pay on delivery included where they apply, and pays out to the business's own bank account. Crate is run from a phone.
None of this is unusual. It is what selling in more than one place looks like before there is one system underneath it.
The booking sits in one place and the payment sits in another, so reconciling them is a job you do every week and never finish. A booking and its payment share one record here, which means the question of who has paid for what is answered by looking rather than by adding up.
A slot held on a promise is a slot you could not sell to anybody else, and you carry the whole loss when nobody arrives. Taking payment by card, Apple Pay, Google Pay or bank transfer at the moment the booking is made moves that risk, and the money is matched to the booking automatically.
What was booked, what was paid and what was promised lives in your head and in a chat thread, which works until you are away or somebody else answers. A client record holds all three where the staff you have given access to can see them, with notes and the full history attached.
The same platform underneath, told in the language of your trade. Here is what matters most for the way you sell, all from one dashboard.
The parts that make this kind of business work are here from the first day. There are no add-ons to stitch together.
A store on your own domain, not a stall in a marketplace. Your brand, your customers and your customer list, yours to keep.
Take appointments online and keep every one in a single calendar, with the client and the payment attached.
Turn the questions that arrive on social and in chat into real, paid orders.
Every order from every channel lands in one list, so nothing gets missed.
Card, Apple Pay, Google Pay and bank transfer. Automatic payouts to your bank.
Clear reports on your revenue and your best products, in plain language.
Sell everywhere, manage it all from one place, and get paid, told in the language of a a services business business.
Sell
Publish your services on a branded store, and let customers book the slot they want without a single back and forth.
Manage
Every booking sits in one place with the client attached, so your calendar and your records never drift apart.
Get paid
Take card, Apple Pay, Google Pay and bank transfer up front when a booking is made, and get an alert. Automatic payouts to your bank.
Your customers reach you on social and in chat and want to book without the back and forth. Share one link and they book, pay and get a confirmation, all landing in one dashboard with the client on file.
Named plainly, and each one has a page of its own if you want the detail.
The same platform, written for the thing itself, down to how it is delivered and what a buyer expects to see before paying.
That is the whole working week for your trade, in one admin.
Yes. A service is listed like any other product, with its own price and description, and a customer books and pays for it from your own store or in a chat thread. The booking lands in the same queue as every other order, tagged with the channel it came from.
Yes. Customers pay by card, Apple Pay, Google Pay and bank transfer, and the money is confirmed on the spot and matched to the booking, so the slot is paid for before it is held. You get an alert the moment it lands, and a refund goes out from the booking itself if you need to cancel.
Yes. A client record is created from the first booking with that booking already attached, and it builds up the full history of what they have booked and spent. Notes and tags hold a preference or a promise you made, and the list is yours to export.
No. A branded store on your own domain is part of Crate, and you can add the pages a service business needs, like what is included, how cancellations work or where you are based, and put them in the navigation yourself without touching any code.
Yes. A block of sessions can be sold as its own product at its own price, and a service that renews can be sold as a subscription so it bills again without you chasing it. Both sit in the same catalog and on the same customer record as everything else.
Yes. Each person you invite gets their own login and only the permissions you grant, so someone can work the bookings and the client notes while payouts, bank details and settings stay with you. Access is attributable to a person and ends the moment you revoke it.
Every answer above was written by the people who build crate. If yours is not among them, the Help Center goes deeper, and a person reads what you send.
Same platform underneath, told in the language of the trade.
Set up your branded store, add your catalog and take your first order today. Sell everywhere, manage it all and get paid, from one dashboard. Free for 14 days, no card required.
