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Most of what you make exists once. List a piece with a stock of one and every channel knows it is gone the moment it sells, so the thing somebody just bought is not still for sale in a message thread.
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One of oneCrate is used by Handmade and makers businesses to sell from one catalogue across their own online store, Instagram, WhatsApp and the counter. A Handmade and makers business on Crate lists each product once, with its variants, its photos, its stock and its price in the merchant's own currency, USD or NGN, and every channel then sells that same record. Orders from all of those channels arrive in one Crate queue and stock is drawn down once, so a sale in a chat cannot oversell what is on the shelf. Crate takes the payment methods of the merchant's own market, USSD and pay on delivery included where they apply, and pays out to the business's own bank account. Crate is run from a phone.
None of this is unusual. It is what selling in more than one place looks like before there is one system underneath it.
The piece went in a message and on the store in the same afternoon, and now one of those buyers is getting an apology for something that no longer exists. One stock count behind every channel ends that, because the first sale marks the piece gone in all of the others.
Some pieces are on the shelf and some are started when the order arrives, and a buyer cannot tell which is which from a photograph. Saying so on the product itself, before checkout, is what stops the message asking where it is three days after the order was placed.
The details, the deposit and the timeline are agreed in a chat thread and then live nowhere you could show anybody. An order with the customer, the amount, the notes and the payment attached gives that agreement somewhere to sit, and a payment link collects the deposit against it.
The same platform underneath, told in the language of your trade. Here is what matters most for the way you sell, all from one dashboard.
The parts that make this kind of business work are here from the first day. There are no add-ons to stitch together.
A store on your own domain, not a stall in a marketplace. Your brand, your customers and your customer list, yours to keep.
The same catalog sells on your store, on social, in chat and at your counter.
Turn the questions that arrive on social and in chat into real, paid orders.
Every order from every channel lands in one list, so nothing gets missed.
Card, Apple Pay, Google Pay and bank transfer. Automatic payouts to your bank.
Clear reports on your revenue and your best products, in plain language.
Sell everywhere, manage it all from one place, and get paid, told in the language of a a maker's business business.
Sell
List a piece once, with its photographs and its stock of one, and sell it from your store, from social and inside a chat.
Manage
One catalog and one stock underneath mean the piece that sells is gone everywhere, and every commission lands in the same order queue as the rest.
Get paid
Take card, Apple Pay, Google Pay and bank transfer, whether it is a finished piece or a deposit on a commission. Automatic payouts to your bank.
Your work is found by being seen, and the asking happens in the messages. Post a piece once and it is ready to sell from your store, from social and inside a chat, all against one stock count so nothing is sold twice.
Named plainly, and each one has a page of its own if you want the detail.
The same platform, written for the thing itself, down to how it is delivered and what a buyer expects to see before paying.
That is the whole working week for your trade, in one admin.
You give the piece a stock of one and the first sale marks it gone everywhere, on your store, on social, in a chat thread and at the counter. Nobody can order it twice, so you are never apologising to a second buyer for a piece that has already left.
Yes. A made-to-order piece is listed like any other product, and you can say on the product itself that it is made once the order arrives and roughly how long that takes. The expectation is set before checkout rather than in a message afterwards.
As an order with the agreement attached. You can send a branded invoice or a payment link for the deposit, keep the details in notes on the order and the customer record, and collect the balance the same way when the piece is finished.
No. You get your own branded store on your own domain, so nobody is shown a competing maker on the way to your checkout. Your customer list and your order history belong to you and can be exported at any time, so the relationship is not locked inside somebody else's app.
Yes. A payment link or a branded invoice collects the deposit by card, Apple Pay, Google Pay or bank transfer, and the balance goes out the same way when the piece is ready. Both payments are matched to the same order, with receipts generated as each one clears and the whole history on the customer record.
Yes. The counter runs on the same products, prices and stock as your store, so a piece sold at a fair is marked gone online before you have packed up. Take card, transfer or cash, send or print a receipt, and close the day with a report for the stall.
Every answer above was written by the people who build crate. If yours is not among them, the Help Center goes deeper, and a person reads what you send.
Same platform underneath, told in the language of the trade.
Set up your branded store, add your catalog and take your first order today. Sell everywhere, manage it all and get paid, from one dashboard. Free for 14 days, no card required.
